Thank you for shopping at Winons! Below, you'll find our shipping and return policy guidelines to ensure a smooth experience with your purchases. Shipping Policy

• Processing Time: Orders are typically processed and shipped promptly after payment confirmation.
• Shipping Costs: Shipping costs are calculated at checkout.
• Delivery Times: Delivery times may vary depending on the shipping the destination. Estimated delivery times will be provided at checkout.
• Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

Return Policy We want you to be fully satisfied with your purchase from Winons. If you are not satisfied with your order for any reason, you may return it for a refund or exchange under the following conditions:

• Return Period: You may return items within 2 month period from the date of receipt. Please contact our customer service team to initiate a return.
• Return Authorization: To facilitate your return, please contact our customer service team to obtain a return authorization (RA) number.
• Return Eligibility: Returned items must be in unused and undamaged condition, with original packaging and all tags attached.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• Refunds: Refunds will be issued to the original form of payment once we receive and process the returned items. Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will arrange for a replacement or refund as appropriate.